Ordering & Engraving

• Can I change or cancel my order?

  Order Information Once your purchase is complete, you’ll receive an email confirmation with your shipping details. Please note: we are unable to cancel or modify your order once it has been processed. We want your order to be exactly how you envision it—and delivered FAST! While we understand t...

• Can I pay with my HSA or FSA card?

  Yes. Divoti is a certified SIGIS merchant, so our medical IDs are HSA/FSA eligible. Medical alert jewelry and accessories can also be reimbursed through HRA accounts. How to pay with HSA/FSA at DivotiUSA.com Add your medical ID to your cart. Go to checkout. Pay with your HSA or FSA debit card, ...

• What should I engrave on my medical ID?

  Your medical ID speaks for you when you can't. First responders check the wrist first, then the neck, so put the details that could change your emergency care right on your ID. What to include, in order of importance Your name. Full first and last name, or first initial and last name if you pre...