Order Information
Once your purchase is complete, you’ll receive an email confirmation with your shipping details. Please note: we are unable to cancel or modify your order once it has been processed.
We want your order to be exactly how you envision it—and delivered FAST! While we understand that mistakes can happen (we’re only human, after all), we kindly ask that you carefully review all engraving details before submitting your order. Double-check spelling, dates, and any other information to ensure accuracy.
If you have any questions about engraving or need assistance before placing your order, feel free to contact us. However, please understand that once an order is processed, we are unable to accept cancellations or changes, as we strive to fulfill orders as quickly as possible. While we’ll do our best to accommodate last-minute changes, we cannot guarantee them and are not responsible for any unfulfilled requests.
If you need to make changes to your order, please email us at support@divotiusa.com with your order details, including the order number. Thank you for your understanding and support!