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WRONG BRACELET SIZE

I ORDERED THE WRONG BRACELET SIZE.  I ORDERED A 71/2, AND I NEED AN 8" BRACELET.  HOW DO I GET THE RIGHT SIZE?


6 people have this problem

The length of the bracelet is too short. I ordered a size six (6), but it is extremely too tight. The custom tag is accurate and I am pleased with the workmanship so far, but the actual link chain is too tight. Please advise.
My mother ordered a bracelet and it is to small. She needs a 7 1/2 Her name Nellie Crouch order 111-8077152-2423434 please advise!

Dear Customer,


We offer free one-time size exchange for the chain part of our medical alert bracelets for women. Please simply return the Chain only (PLEASE KEEP THE CUSTOM ENGRAVED ID) with your order info (order #, your name, address and required size) to


Attn.: RETURN / EXCHANGE DEPT.

Divoti Inc.

9888 Carroll Centre Rd., Ste. 206

San Diego, CA 92126-4515


and we will ship the medical alert bracelet chain of your required size ASAP at our own cost.


**** Please include a note with your return package on the Total Length (tag plus chain bracelet) of your Divoti medical alert bracelet should be your actual wrist size plus AT LEAST half inch.

Here is an idea: ( 2" Tag + __ " Chain +0.75" = ___" Total length) 


Best regards,


Divoti Customer Care 

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