wrong size chain on recently ordered chain. please tell me how i can receive a longer chain as quick as possible so that it fits properly. its way too tight. help
Thanks for contacting us about the size problem.
We offer one-time size exchange for the chain part at no cost. Please simply return the Chain only (PLEASE KEEP THE CUSTOM ENGRAVED ID) with your order info (order #, your name, address and required size) to
Attn.: RETURN / EXCHANGE DEPT.
9888 Carroll Centre Rd., Ste. 206
San Diego, CA 92126-4515
and we will ship the bracelet of your required size ASAP at our own cost.
**** Please include a note with your return package on the total length (tag plus chain bracelet) of your Divoti medical alert bracelet should be your actual wrist size plus AT LEAST half inch.
Here is an idea: ( 2" Tag + __ " Chain +0.5" = ___" Total length)
Divoti Customer Care